Shipping Policy

Last updated: 12 August 2026

Processing Time

All orders are processed within 1–3 business days, Monday through Friday, excluding UK public holidays. Orders are not processed or dispatched on weekends or public holidays.

Shipping Times

Once your order has been processed and dispatched, estimated delivery is typically 5–12 business days, depending on your delivery location.

Please note that delivery times are estimates and may be affected by carrier delays, adverse weather conditions, public holidays, or periods of high demand. For international orders, customs clearance may also cause additional delays that are outside our control.

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout based on factors such as the weight, size, and destination of your order.

All prices are listed in GBP (£).

Order Tracking

You will receive a shipping confirmation email once your order has been dispatched. The email will contain your tracking number, which will be sent to the email address provided at checkout.

Customs, Duties, and Taxes

For international orders, Ninosa is not responsible for any customs duties, taxes, tariffs, or other fees that may be imposed by the destination country.

Any such fees incurred during or after shipping are the responsibility of the customer.

Contact Us

If you have any questions about your order or shipment, please contact us:

📧 Email: contact@ninosa.shop
📞 Phone: +44 7480 765530